Earn the second order.
For brands paying to acquire the same customer twice. Repeat purchase, subscriptions and loyalty engineered in.
- Timeline
- 4–8 wks
- Team
- 2–3
- Price
- Quoted in your currency after a short call
- Platforms
- Klaviyo, Shopify
ProblemSound familiar?
- Repeat rate under 20%
- Subscriptions bolted on
- Loyalty points nobody redeems
We engineerWhat we engineer
Cohort analysis first, then subscriptions, bundles and loyalty mechanics built into the storefront rather than layered on with apps.
ArchitectureTypical architecture
- Customer data
- Segmentation
- Subscription / loyalty
- Messaging
CapabilitiesCapabilities
- Cohort analysis
- Subscription engineering
- Loyalty and referral
- Win-back flows
DeliverablesDeliverables
- Retention model
- Live mechanics
- Cohort dashboard
ProcessProcess
Discover
We learn the business before the brief: the metric that matters, the constraints, the people involved.
- Kick-off workshop with your decision-makers
- Access to analytics, code and tools
- Agree the one metric this work must move
- Kick-off notes and a shared goal
- Access checklist
- Named pod lead
We learn the business before the brief: the metric that matters, the constraints, the people involved.
What happens- Kick-off workshop with your decision-makers
- Access to analytics, code and tools
- Agree the one metric this work must move
- Kick-off notes and a shared goal
- Access checklist
- Named pod lead
StackStack
WorkWork like this
All work →- ₹52.2L net sales
From migration to momentum: ₹2.2L to ₹6.27L in monthly sales
Fashion & Accessories Ecommerce · 2025
- +92% sales
Turning a partially built Shopify store into a conversion-focused ecommerce experience
Agriculture Ecommerce · 2026
- 3× monthly sales with Meta Ads
Building a honey brand ecommerce store from scratch
Honey Ecommerce · 2025
Ways to start
Retention usually starts with the step marked below. Every price excludes 18% GST; the audit fee is credited in full to the work that follows. Outside India we quote in your currency after a short call.
- 01
Website & Commerce Audit
Quoted in your currency
What’s costing you sales, ranked by what to fix first. The fee is 100% credited to a project signed within 60 days.
Choose an audit → - 02
Fix Sprint
Quoted in your currency
Speed, checkout, tracking and technical SEO, fixed in 2–3 weeks on the platform you already have.
Plan a sprint → - 03
Build
Quoted in your currency
Business websites, Shopify stores and migrations, and Shopify Plus. Firm quote after scoping.
Brief a build → - 04Usual start for this
Retainers
Quoted in your currency
Care, growth and dedicated pods to keep improving what shipped. 3-month minimum (6 for a dedicated pod).
Talk about a retainer →
Often. We regularly take the engineering layer while a brand or performance agency keeps creative and media. We agree on ownership in week one so nothing falls between teams.
Yes. Most commerce work can start as a productized sprint with a fixed price and fixed deliverables — see Programs. Larger rebuilds are scoped after an audit.
Programs →Always a duplicate theme or staging environment first. Nothing reaches production without a review and a rollback plan.
Start with Retention.