Size guide opens a new page and loses the cart
- What we found
- 31 of 50 recordings left the product page via the size guide.
- What to do
- Open the size guide in a sheet.
The CRO audit. Report + experiment backlog, in 7 working days.

Prepared for Your brand
28 October 2026 · AUD-SAMPLE v1

Most buyers who reach checkout finish. The leak is between product page and cart.
Mobile product-to-cart rate is the weakest step. Recordings show buyers scrolling for size and delivery information.
Each area’s rating comes from its findings. Strong: no high findings. Adequate: one or two high, none critical. At risk: three or more high. Critical: any critical finding.
| Area | Rating | Critical | High | All |
|---|---|---|---|---|
| Funnel analysis | Strong | 0 | 0 | 0 |
| PDP & cart UX | Adequate | 0 | 1 | 1 |
| Checkout friction | Strong | 0 | 0 | 1 |
| Tracking accuracy | Strong | 0 | 0 | 0 |
| Experiment readiness | Strong | 0 | 0 | 1 |
| Measure | Yours | Target | Source |
|---|---|---|---|
| Product view → cart, mobile | 4.1% | Your desktop rate, 7.8% | Shopify analytics |
| Tracking match | −6% | Within 5% | GA4 + Shopify |
Field data (real visitors) is used wherever it exists. Lab tests vary from run to run, so we use them to find causes, not to score.
Grouped by area and ordered by severity. Each one says what we saw, why it matters, what to do and how you’ll know it worked.
Conversion rate is not a single number. It is a funnel with a leak at each step, and each leak has a cause. This audit maps the full purchase path from landing page to post-checkout, finds the highest-value drop-off points, and builds an experiment backlog. Each test is scored on impact, confidence and effort, with the reasoning written next to the score.
Session recordings and heatmaps on PDPs and cart
Checkout step completion rate by device
Form field friction and payment method coverage
Whether the analytics setup can actually measure an A/B test
Attribution accuracy across paid and organic channels
Shopify Store Audit + Quick Wins. A full audit of speed, checkout, tracking, theme and apps, with a ranked fix list. Paid upfront, 3 working days.
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A paid review of your website or store: speed, checkout, tracking, SEO, code and platform setup. You get a written report ranking what's costing you sales or speed, with the fixes in priority order. It's yours to act on, with or without us. NO COMMITMENT
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